Operation Eagle Spirit’s Acceptable Use Policy ("AUP") is provided to offer
our clients and users a clear understanding of what Operation Eagle
Spirit expects of them while using the service. All users of
Operation Eagle Spirit’s services: those who access some of our
services but do not have accounts, as well as those who pay or not
pay a service fee to subscribe to the services, must comply with
this policy.
Use of Operation Eagle Spirit’s
services constitute acceptance and agreement to Operation Eagle
Spirit’s AUP as well as Operation Eagle Spirit’s TOS (Terms of
Service)
Operation Eagle Spirit supports the
uncensored flow of information and ideas over the Internet medium
and does not actively monitor subscriber activity under normal
circumstances. Moreover, we do not exercise editorial control over
the content of any web site, e-mail transmission, newsgroup, or
other material created or accessible over or through the services,
except for certain proprietary Web sites. However, in accordance
with our TOS (Terms of Service), we may remove, or block access to
any materials that, in our sole discretion, may be illegal, may
subject us to liability, or which may violate this AUP.
Operation Eagle Spirit may
cooperate with legal authorities and/or third parties in the
investigation of any suspected or alleged crime or civil wrongdoing.
Your violation of this AUP may result in the suspension or immediate
termination of your Operation Eagle Spirit account or contract
WITHOUT PRIOR NOTICE.
Operation Eagle Spirit stresses the following points:
- Ensure reliable service to our customers
- Ensure security and privacy of our systems and network, as well as the networks and systems of others
- Comply with existing laws
- Maintain our reputation as a responsible service provider
- Encourage responsible use of the Internet and discourage activities which reduce the usability and value of Internet services
- Preserve the value of Internet resources as a conduit for free expression and exchange of information
- Preserve the privacy and security of individual users
Unacceptable activities:
- Spamming (sending unsolicited e-mail to those with which the customer has no existing relationship). We have a ZERO TOLERANCE spam policy.
- Hosting of spam resources to include but is not limited to; literature promoting spamming, tools and resources for spamming, linking to spamming resources.
- Posting off-topic advertising in newsgroups/Usenet
- Spoofing (using a return e-mail address which is not the valid reply address of the sender or sending an e-mail message which does not contain enough information to enable the recipient to identify the party who is really sending the message)
- Passive spamming Operation Eagle Spirit by spamming from some other source
- Trolling (posting controversial messages in newsgroups to generate responses)
- Mail bombing (inundating a user with e-mail without any serious intent to correspond)
- Subscribing someone else to an electronic mailing list without that person's permission
- Distribution of mass e-mailing programs is also prohibited. All recipients on a mailing list must have personally subscribed through a 'confirmed opt-in process*'.
- Mailing lists may not be used to distribute unsolicited e-mail.
- Any customer repeatedly "mail bombed" or that attracts such behavior will be asked to leave.
A message is considered
unsolicited if it is posted in violation of a newsgroup charter or
sent to a recipient who has not requested the message. Making an
e-mail address available to the public does not constitute a request
to receive messages.
Unsolicited E-mail / SPAM
Sending unsolicited mail messages,
including, without limitation, commercial advertising and
informational announcements is expressly prohibited. A user shall
not use another site's mail server to relay mail without the express
permission of the site or distributing, advertising or promoting
software or services that have the primary purpose of encouraging or
facilitating unsolicited e-mail or spam. A user shall not store or
serve content as a component of any unsolicited e-mail or spam. This
includes the hosting of landing-pages for any unsolicited e-mail or
spam.
Complaints, including, but not
limited to, complaints sent directly to Operation Eagle Spirit or an
upstream provider, listings on SpamCop, SPEWS, SBL, OpenRBL or any
of the 'spam-watch' sites shall serve as sufficient grounds for an
immediate investigation of client activity.
It is contrary to Operation Eagle
Spirit’s policy for customers to use our servers or network to
effect or participate in any of the following activities:
- To post to any Usenet or other newsgroup, forum, e-mail mailing list or other similar group or list articles which are off-topic according to the charter or other owner-published FAQ or description of the group or list;
- To send unsolicited e-mail;
- To engage in any of the foregoing activities using the service of another provider, but channeling such activities through a Operation Eagle Spirit provided server, or using a Operation Eagle Spirit provided server or bandwidth as a mail-drop or for serving content for messages or for responses;
- To falsify user information provided to Operation Eagle Spirit or to other users of the service in connection with use of an Operation Eagle Spirit service.
- To send e-mail with or through our e-mail servers where the e-mail address does not explicitly reside on the Operation Eagle Spirit mail servers.
Mailing lists:
- Mailing lists may only be hosted within your account and you are required to use the 'confirmed opt-in' method available within the configuration settings for the list.
- Maintaining a list external to Operation Eagle Spirit on your own PC, or any other server, and then using the Operation Eagle Spirit mail servers to relay that mail is viewed as a serious breach.
When Operation Eagle Spirit becomes
aware of an alleged violation of its Acceptable Use Policy,
Operation Eagle Spirit will initiate an investigation (within 24-48
hours). During the investigation Operation Eagle Spirit may restrict
customer's access in order to prevent further possible unauthorized
activity. If the customer is found in violation of our SPAM policy
or AUP, Operation Eagle Spirit may, at its sole discretion,
restrict, suspend, or terminate customer's account and/or pursue
other civil remedies. Also, Operation Eagle Spirit reserves the
right to pursue civil remedies for any costs associated with the
investigation of a substantiated policy violation. If such violation
is a criminal offense, Operation Eagle Spirit will notify the
appropriate law enforcement department of such violation.
Operation Eagle Spirit does not
issue service credits for any outages incurred through service
disablement resulting from Policy violations or outages incurred
during investigations of possible violations.
The customer shall be held liable
for any and all costs incurred by Operation Eagle Spirit as a result
of the customer's violation of these terms and conditions. This is
including, but is not limited to, attorney fees and costs resulting
from responses to complaints from and the cleanup of unsolicited
mailings and/or unauthorized bulk mailings and/or news server
violations. First violations will result in a Cleanup Fee of at
least $50 per complaint and the customers account will be reviewed
for possible immediate termination.
A second violation will result in
Cleanup Fee of at least $100 per complaint and immediate termination
of the customers account.
A 'Complaint' can be defined as follows:
- An e-mail complaint sent directly to Operation Eagle Spirit
- An e-mail complaint sent directly to an upstream provider or carrier
- A 'SpamCop' listing
- A SPEWS listing
- An SBL listing
- An OpenRBL listing
- A listing on any e-mail 'block list ' which may result in the interruption of service to the Operation Eagle Spirit network
- The Customer who violates this policy agrees to also pay Investigation Fees of no more than $125 per hour that Operation Eagle Spirit personnel must spend to investigate any violations in addition to the above-mentioned Cleanup Fees.
Decisions regarding the termination
or suspension of an account are final. Operation Eagle Spirit will
not enter into any negotiation regarding suspension or termination
of an account or contract for breach of our AUP or Terms of Service.
Upon termination of an account or contract the outstanding balance
of that contract or account will immediately become due.
As a member of our network
community, you must use your Internet access responsibly. If you
have any questions regarding this policy, please contact us at
abuse@operationeaglespirit.com.
Violations of Acceptable Use Policy
The following constitute violations of this AUP:
Illegal use:
Operation Eagle Spirit’s services
may not be used for illegal purposes or in support of illegal
activities. Operation Eagle Spirit reserves the right to cooperate
with legal authorities and/or injured third parties in the
investigation of any suspected crime or civil wrongdoing.
Spamming or sending unsolicited E-mail:
See "Unsolicited E-mail / SPAM" above.
Harm to minors:
Use of the Operation Eagle Spirit’s
services to harm, or attempt to harm, minors in any way, including,
but not limited to child pornography is strictly prohibited.
Violations of the Child Protection Act may be reported to the U.S.
Customs Agency at 1-800-BEALERT
Threats:
Use of the Operation Eagle Spirit’s
services for transmitting any material (by e-mail, uploading,
posting or otherwise) that threatens or encourages bodily harm or
destruction of property.
Harassment:
Use of the Operation Eagle Spirit’s
services to transmit any material (by e-mail, uploading, posting or
otherwise) that harasses another.
Fraudulent activity:
Use of Operation Eagle Spirit
service to make fraudulent offers to sell or buy products, items or
services, or to advance any type of financial scam such as "pyramid
schemes," "ponzi schemes," and "chain letters."
Hacking/Cracking:
Operation Eagle Spirit reserves the
right to report illegal activities to any and all regulatory,
administrative, and/or governmental authorities for prosecution. The
following examples of unacceptable behavior are non-exclusive, and
are provided for guidance purposes. If you are unsure if your
actions will be a violation of our policies please contact
abuse@operationeaglespirit.com.
Server broadcast messages or any
message sent on an intrusive basis to any directly or indirectly
attached network. Attempt to circumvent any user authentication or
security of host, network or account. Accessing data not intended
for user. Probing the security of any network. Spawning dozens of
processes, Port scans, ping floods, packet spoofing, webbots,
forging router information, Denial of Service attacks, sniffers,
flooding, spoofing, ping bombing, smurfs, winnuke, land, teardrop.
Promulgation of viruses. IRC bots such as eggdrop or BitchX. Any
activity, whether or not the intrusion results in the corruption or
loss of data, will be investigated and proper action taken. The
presence of any of these programs, whether or not run, will result
in action against the user including suspension or termination.
IP numbers
Operation Eagle Spirit maintains control and ownership of any and
all IP numbers and addresses that may be assigned to the client and
reserves in its right to change or remove any and all IP numbers and
addresses.
IP Address Overlap: Operation Eagle
Spirit administers the network on which customer servers reside. The
customer may not use IP addresses not assigned to them by Operation
Eagle Spirit staff. If a user wishes to use their own IP numbers,
they must comply with our AUP and its etiquette and procedures. In
addition, they must supply their own routing equipment or rent it
from Operation Eagle Spirit.
Unauthorized access:
Use of the Operation Eagle
Spirit service to access, or to attempt to access the accounts of
others, or to penetrate, or attempt to penetrate security measures
of Operation Eagle Spirit’s or another entity's computer software or
hardware, electronic communications system, or telecommunications
system, whether or not the intrusion results in the corruption or
loss of data, is expressly prohibited and the offending account is
subject to immediate termination. The outstanding balance of any
contracts / account will immediately become due.
Copyright or trademark infringement:
Use of the Operation Eagle
Spirit service to transmit any material (by e-mail, uploading,
posting or otherwise) that infringes any copyright, trademark,
patent, trade secret or other proprietary rights of any third party,
including, but not limited to, the unauthorized copying of
copyrighted material, the digitization and distribution of
photographs from magazines, books, or other copyrighted sources, and
the unauthorized transmittal of copyrighted software.
Collection of personal data:
Use of the Operation Eagle
Spirit services to collect, or attempt to collect, personal
information about third parties without their knowledge or consent.
Abuse of the law:
Operation Eagle Spirit’s
services may be used for lawful purposes only. Illegality includes
but is not limited to: drug dealing; attempting without
authorization to access a computer system; pirating (distributing
copyrighted material in violation of copyright law, specifically
MP3s, MPEG's, ROMs, and ROM emulators); gambling; schemes to
defraud; trafficking in obscene material; sending a message or
having content that is obscene, lewd, lascivious, filthy, or
indecent with intent to annoy, abuse, threaten, or harass another
person; threatening bodily harm or damage to individuals or groups;
violating U.S. export restrictions; stalking; or violating other
state or federal law such as the Electronic Communications Privacy
Act, the Computer Fraud and Abuse Act, or the Economic Espionage
Act. Linking to illegal material is also prohibited.
Copyright Infringement - Software Piracy Policy:
The Operation Eagle Spirit
network may only be used for lawful purposes. Transmission,
distribution, or storage of any information, data or material in
violation of United States or state
regulation or law, or by the common law, is prohibited. This
includes, but is not limited to, material protected by copyright,
trademark, trade secret, or other intellectual property rights.
Making unauthorized copies of software is a violation of the law, no
matter how many copies you are making. If you copy, distribute or
install the software in ways that the license does not allow, you
are violating federal copyright law. If caught with pirated
software, you or your company may be liable under both civil and
criminal law.
Network disruptions and unfriendly activity:
Use of the Operation Eagle
Spirit service for any activity which affects the ability of other
people or systems to use Operation Eagle Spirit’s services or the
Internet. This includes "denial of service" (DoS) attacks against
another network host or individual user. Interference with or
disruption of other network users, services or equipment is
prohibited. It is the Member's responsibility to ensure that their
network is configured in a secure manner. A Subscriber may not,
through action or inaction, allow others to use their network for
illegal or inappropriate actions. A Subscriber may not permit their
network, through action or inaction, to be configured in such a way
that gives a third party the capability to use their network in an
illegal or inappropriate manner. Unauthorized entry and/or use of
another company and/or individual's computer system will result in
immediate account termination. Operation Eagle Spirit will not
tolerate any subscriber attempting to access the accounts of others,
or penetrate security measures of other systems, whether or not the
intrusion results in corruption or loss of data.
Fraud:
Involves a knowing
misrepresentation or misleading statement, writing or activity made
with the intent that the person receiving it will act upon it.
Infringement of Copyright, Patent, Trademark, Trade Secret, or Intellectual Property Right:
Distribution and/or posting of
copyrighted or the aforementioned infringements will not be
tolerated.
Distribution of Viruses:
Intentional distributions of
software that attempts to and/or causes damage, harassment, or
annoyance to persons, data, and/or computer systems are prohibited.
Such an offense will result in the immediate termination of the
offending account / contract.
Inappropriate Use of Software:
Use of software or any device
that would facilitate a continued connection, i.e. pinging, while
using Operation Eagle Spirit’s services could result in a suspension
of service.
Third Party Accountability:
Operation Eagle Spirit
subscribers will be held responsible and accountable for any
activity by third parties, using their systems / services that
violate guidelines created within the Acceptable Use Policy.
Security:
You are responsible for any
misuse of services provided to you, even if a friend, family member,
guest or employee committed the inappropriate activity. Therefore,
you must take steps to ensure that others do not gain unauthorized
access to your services. In addition, you may not use services
provided to you in order to breach security of another
system/network.
- Attempting to obtain access to another user's system is strictly prohibited, and may result in termination of service.
- You must adopt adequate security measures to prevent or minimize unauthorized use of your services/network.
- You may not attempt to circumvent user authentication or security of any host, network or account. This includes, but is not limited to, accessing data not intended for you, logging into or making use of a server or account you are not expressly authorized to
access, or probing the security of other networks. Use or distribution of tools designed for compromising security is prohibited. Examples of these tools include, but are not limited to, password guessing programs, cracking tools or network probing tools. Network security scans may only be executed with the written permission of Operation Eagle Spirit, Inc
- You may not attempt to interfere with service to any user, host or network ("denial of service attacks"). This includes, but is not limited to; "flooding" of networks, deliberate attempts to overload a service, and attempts to "crash" a host.
- Users who violate systems or network security may incur criminal or civil liability. Operation Eagle Spirit will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations.
Acceptable Use Policy Amendments and Changes:
Operation Eagle Spirit
reserves the right to revise, amend, or modify this AUP, our TOS
(Terms of Service) and our other policies and agreements at any time
and in any manner. Notice of any revision, amendment, or
modification will be posted in accordance with our TOS (Terms of
Service).
Limitation of Liability:
Operation Eagle Spirit shall
not be responsible for any claimed damages, including incidental and
consequential damages, which may arise from Operation Eagle Spirit’s
servers or network going off-line or being unavailable for any
reason whatsoever. Further, Operation Eagle Spirit shall not be
responsible for any claimed damages, including incidental or
consequential damages due to the failure of client systems. All
damages shall be limited to the immediate termination of service.
Operation Eagle Spirit shall be the sole arbiter of what is and is
not a violation of these acceptable use policies. Operation Eagle
Spirit reserves the right to terminate an account at any time and
for any reason that causes harm to any Operation Eagle Spirit or its
customers. Operation Eagle Spirit reserves the right to withhold any
pre-paid funds for any systems or services removed for violations of
these policies. Operation Eagle Spirit reserves the right to refuse,
cancel, or suspend service at our sole discretion. Operation Eagle
Spirit reserves the right to change the Acceptable Use Policy
without prior notice or warning. Non-enforcement of any part of the
Acceptable Use Policy does not constitute consent. Violations of
these Acceptable Uses Policies should be referred to
abuse@operationeaglespirit.com.
* Confirmed opt-in: This is
usually accomplished by means of an email message sent to the
subscriber to which s/he must reply, or containing a URL which s/he
must visit, in order to complete the subscription. However it is
implemented, a fundamental requirement of all lists hosted on the
Operation Eagle Spirit network is for verification of all new
subscriptions. Any list owner must be able to provide positive proof
of confirmed opt-in of a subscriber within 12 hours of a complaint
being lodged with Operation Eagle Spirit or any upstream providers.
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