Effective March 8, 2005
Table of Contents:
Our Commitment To Privacy
The Information We Collect
The Information We Don't Collect
How We Use Information
Our Commitment To Data Security
Our Commitment To Children's Privacy
How To Access Or Correct Your Information
Changes To This Policy
Questions Or Concerns
Our Commitment To Privacy:
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
Operation Eagle Spirit takes the privacy of your personal information very seriously and will use your information only in accordance with the terms of this Privacy Policy. We will not sell or rent your personally identifiable information or a list of our members and customers to third parties. Operation Eagle Spirit will not share any of your personally identifiable information with third parties except in the limited circumstances described below, or with your express permission. These third parties are limited by law or by contract from using the information for secondary purposes beyond the purposes for which the information is shared.
- We share information with companies that help us process the transactions you request and protect our customers' transactions from fraud.
- We disclose information that we in good faith believe is appropriate to cooperate in investigations of fraud or other illegal activity, or to conduct investigations of violations of our User Agreement.
- We disclose information in response to a subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver or other comparable legal process, including subpoenas from private parties in a civil action.
- We disclose information to your agent or legal representative (such as the holder of a power of attorney that you grant, or a guardian appointed for you).
- As with any other business, it is possible that Operation Eagle Spirit in the future could merge with or be acquired by another company. If such an acquisition occurs, the successor company would have access to the information maintained by Operation Eagle Spirit, including customer account information, but would continue to be bound by this Privacy Policy unless and until it is amended.
We collect, store and process your personal information on servers located in the United States. We use the information we collect about you in order:
- To provide our services and process your transactions,
- To provide customer service,
- To determine your eligibility to receive offers for special features or products, and
- To improve our products and services.
At your option, we use the information you provide to access specific third party services on your behalf and perform the actions that you request us to perform.
We give access to individually identifiable information about our users only to those employees who require it to fulfill customer service requests.
We promise that we will take steps to use your personal information only in ways that are compatible with this Privacy Policy. The following policies are only in effect for the Web pages, newsletters, discussion forums, online store and lists and opt-in announcement lists owned and operated by Operation Eagle Spirit.
The Information We Collect:
Because of the way that World Wide Web communication standards work, when you arrive at or leave the Operation Eagle Spirit Web site, we automatically receive the Web address of the site that you came from or are going to. We also collect information on which pages of our Web site you visit while you are on the Operation Eagle Spirit site, the type of browser you use and the times you access our Web site. We use this information only to try to understand our customers' preferences better and to manage the load on our servers, so as to improve our service and your experience with Operation Eagle Spirit. We do not track the Web sites that you visit before or after you leave the Operation Eagle Spirit site.
"Cookies" are small files of data that reside on your computer and allow us to recognize you as a Operation Eagle Spirit customer if you return to the Operation Eagle Spirit site using the same computer and browser. We send a "session cookie" to your computer if and when you log in to your Operation Eagle Spirit account by entering your e-mail address and password. These cookies allow us to recognize you if you visit multiple pages in our site during the same session, so that you don't need to re-enter your password multiple times. Once you log out or close your browser, these session cookies expire and no longer have any effect.
If you send us correspondence, including e-mails and faxes, we retain such information in the records of your account. We will also retain customer service correspondence and other correspondence from Operation Eagle Spirit to you. We retain these records in order to measure and improve our customer service, and to investigate potential fraud and violations of our User Agreement. We may, over time, delete these records if permitted by law.
From time to time, we offer optional questionnaires and surveys to our users for such purposes as collecting demographic information or assessing users' interests and needs. The use of the information collected will be explained in detail in the survey itself. If we collect personally identifiable information from our users in these questionnaires and surveys, the users will be given notice of how the information will be used prior to their participation in the survey or questionnaire.
We use IP addresses, browser types and access times to analyze trends, administer the site, improve site performance and gather broad demographic information for aggregate use.
Our site's registration form requires users to give us contact information and demographic information. The contact information is used to contact the member when necessary. Demographic and profile data is also collected at our site. We use this data to create personal profiles which may be viewed by the public.
This notice applies to all information collected or submitted on this website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
Name
Address
Email address
Phone number
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:
Name
Address
Phone Number
The Information We DON'T Collect:
Credit/Debit Card Information
How We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security:
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
The security of your Operation Eagle Spirit account also relies on your protection of your Operation Eagle Spirit password. You may not share your Operation Eagle Spirit password with anyone. Operation Eagle Spirit will never ask you to send your password or other sensitive information to us in an e-mail.
Our Commitment To Children's Privacy:
Children are not eligible to use our service and we ask that minors (under the age of 18) do not submit any personal information to us or use the service. Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
How You Can Access Or Correct Your Information:
You can review the personal information you provided us and make any desired changes to such information, or to the settings for your Operation Eagle Spirit account, at any time by logging in to your account on the Operation Eagle Spirit Web site and changing your preferences in the Profile page of the "My Account" tab.
You can access all your personally identifiable information that we collect online and maintain by calling us or sending us an email.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
Changes To This Policy:
Operation Eagle Spirit may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Operation Eagle Spirit Profile account or by placing a prominent notice on our site.
Questions Or Concerns:
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, please
contact us.
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